Frequently Asked Questions
Everything you need to know about creating your sanctuary.
When will my order ship?
Most orders are processed within 3-5 business days. Once shipped, you will receive a confirmation email with tracking information to follow your package's journey to your home.
What is your return policy?
We want you to love your pieces. If you are not completely satisfied, we accept returns on eligible items within 30 days of delivery, provided they are in original, unused condition.
Do you ship internationally?
Currently, Nabela Noor Home ships to the United States and Canada. We are working hard to expand our shipping capabilities to reach our global community soon.
How should I care for my handmade textiles?
To preserve the quality of our artisanal textiles, we recommend spot cleaning or professional dry cleaning. Specific care instructions can be found on the product page and the item's label.
Are your products ethically sourced?
Yes, we are committed to ethical craftsmanship. We partner with artisans and manufacturers who prioritize fair labor practices and sustainable production methods.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options via Afterpay and Shop Pay for your convenience.